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  info@veritasinfratech.com
 
 
 
Veritas Infratech offers IT Solutions and Services specifically designed for the unique needs of organisations, offering reduced cost and increased productivity and enabling them to focus on their core competencies.
Basic Installation Services
  • Installation of all Technological and Electronic equipment needed to run a Business; IT hardware - including servers, workstations, printers and peripherals- overhead projectors, operating systems, smart boards and digital classroom hardware and commercial off-the-shelf products.
  • Operating Systems & Software upgrades solutions.
Warranty & Post-warranty (AMC) Services
Incident Management Services (IMS)
Security Management Services
Remote Infrastructure Management Services (RIMS)
Complete ATM Estate Management Support - Through-the-Wall, Branch, Lobby, C-I-T / Bank Replenished. Veritas offers a complete range of services to suit your needs. Our team of skilled and trained engineers, with years of experience in the industry, helps you find and fix all your ATM related issues - not just within your committed TAT but cost-effectively. 24/7/365 helpdesk resourcing and management.
FLM - First Line Maintenance
  • Veritas ensures that its field operatives are just 120 minutes away from any ATM that is under its services*.
  • Routine First Line Maintenance ensures reduction of Second Line Maintenance and proactively logs calls to ensure the downtime of an ATM is almost eliminated.
  • Trained field assistants ensure the proper consumables are inserted and a comprehensive MIS of the usage is provided.
  • Clearly defined operational processes ensure that productivity is increased and delivers service accountability.
  • *in select cities and towns

SLM - Second Line Maintenance
Site Audit & Installations
Site Repair & Maintenance Services
EFT-POS terminals
VeriSource understands the importance of not just an efficient but effective helpdesk; a structured process-oriented system versus a person-dependant, ineffective system. Veritas offers a system that not only relieves its clients from managing an activity that is not part of their core business, but does so cost-effectively so that they can use their resources more productively.
Total Outsourcing
Veritas offers unrivalled incident management with detailed management and operational reporting - comprehensive Management Information System (MIS) solution.
The salient features of VeriSource are:
 
  • Complete outsourcing of Helpdesk Operation to Veritas’ premises.
  • Dedicated Resources and Managers.
  • Dedicated workspaces/stations for Client’s Helpdesk at Veritas’ premises.
  • Security Check.
  • Compliance.
   
Talent Resourcing
 
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